Thank you for shopping with Coaching with Ms. D. We appreciate your business and are committed to providing quality coaching tools and resources. Please review our return policy below:
All Sales Are Final on Used Products
Due to the nature of our items and for hygienic and quality assurance reasons, we do not accept returns or exchanges on any used or opened products.
Unused Products
Returns may be accepted for unused, unopened items within 14 days of delivery. To be eligible for a return:
The item must be in its original packaging
The product must be unused and in sellable condition
Proof of purchase is required
Please contact us at coachingwithmsd@gmail.com before returning any items to receive return instructions. Customers are responsible for return shipping costs.
Non-Returnable Items:
Digital downloads
Coaching sessions or services
Gift cards
Opened or used wellness products (journals, supplements, etc.)
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery with photos and your order number. We’ll be happy to resolve the issue.